Need to return a product?
We always hope that our customers get products they love and that fits. But in case something feels wrong or doesn't fit you can always make a return. Just follow the steps below to make it happen.
1
Find your order confirmation
Check your email or messages and locate your order confirmation with order number and the email adress you placed the order with.
2
Make a return request
Take the order number together with the email address and paste them into the field in the return form below.
3
Wait for our conformation
The return form will give you a couple of boxes to fill out. This includes if you want to return the product, make an exchange or issue a claim.
4
Print your label
Once you have filled everything out and pressed send you will receive a confirmation email with the return slip to print or scan the QR code at your postal service.
5
Pack your items
Pack your stuff in the box you received the product/s in and paste the return slip over the old one if you choose to print it at home, otherwise scan the QR code at your postal service.
6
Drop it off
You are now ready to drop it off att your nearest parcel agent.
Hope you found this helpful in your journey in making a return.
If something feels unclear or your having problems with your return mission, feel free to contact our customer support via e-mail or the chat icon on your screen.